Opponents have stirred controversy with ads urging residents to attend the hearings and warning that approval of the application could be the first step in turning Route 17 into another Route 46.Īt the first hearing on the CarMax proposal, James Delia, the attorney for CarMax, said the “old notion” of used car dealerships did not apply to CarMax, promising that at a CarMax site “there aren’t going to be any raised hoods,” or balloons, “or people on stilts, dressed up like Uncle Sam.” On the lotĪ visit to the CarMax in Maple Shade, one of two CarMax sites in New Jersey, showed that to be true. Residents who attended the meeting expressed concerns about increased traffic, or commented that the borough already has too many car dealerships. The first hearing, in June, drew organized opposition from the new car dealers group, represented by Strasser. I did not get the vehicle of my choice and my transfer fee is also lost.The second board of adjustment hearing on the proposal is scheduled for Aug. When I called the online number, they transferred me back to the store and that has happened multiple times. I had loved the car, so my mind was made up to get it shipped and then complete the purchase at the Maple Shade, NJ location.nnHowever, when I went to test drive and purchase the car, I found out that the vehicle was a 2WD!!! Upon explaining the situation to the salesperson that I was working with, they asked me to contact the online number since they did not have the power to refund my money back. I found a 2017 Honda Pilot Touring AWD at a different CarMax location and had it shipped to the Maple Shade location by paying a $200 fee. When I decided to purchase a used car this year, I specifically searched for the car I was looking for at CarMax based on my earlier experience. I was cheated! I had sold my car a few years ago at CarMax and the experience was relatively painless and smooth. It’s a joke.nnThe two stars is because the woman who handled all of the paperwork and legal aspects of the transaction was a wonderful lady and a great help. I go into AutoZone, tell them what the mechanics said, and the manager looked me in the eyes and said ‘they’re lying to you, I can have the part here by tomorrow’.nnNever buying a car from them again. Needless to say I’ve gone pretty much all summer since I bought the car without a working AC, Carmax never calls me about the repair despite me constantly calling and asking about the repair.nnTheir excuse? We don’t have the part. CarMax claims they do not pre-inspect or recondition any of the cars they recieve, meaning that in my case, they were aware the air conditioning didn’t work, it’s just not something they cared about because no one had bought the car yet. It is now September and my air conditioner still hasn’t been fixed. Fine, I’ll take it back! Remember, this was in July. Not only did my salesman have one of the worst ‘I really don’t want to be here right now and you just ruined my day by showing up’ attitudes, but my thirty thousand dollar car didn’t have working air conditioning, a problem I wasn’t aware of until I left the lot.
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